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Connecting a custom domain

Connect a custom domain to let your brand shine

We recommend using your domain provider's default nameservers and updating the DNS settings in your domain account. Most domains connect to a site within 24 hours, but it can sometimes take up to 72 hours. Keep this in mind if you have a deadline.
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Only the publication owner or admin can set up a custom domain.
 

Step 1: Go to Publication Settings page

You can navigate to the
You can navigate to the Publication Settings page through the menu dropdown list.
 

Step 2: Navigate to the Custom Domain tab

If you do not see the
If you do not see the Custom Domain tab, please check if you have the correct permissions.
 

Step 3: Enter the domain name you want to connect to get your DNS records

The button will become green if the domain is available.
The button will become green if the domain is available.
 

You will receive 3 or 4 DNS records depending on your domain name.

Custom domain with 3 DNS records.
Custom domain with 3 DNS records.
Custom domain with 4 DNS records.
Custom domain with 4 DNS records.
 

Step 4: Log into your domain account

Log into your domain account and go to the section where you can manage your domain's DNS settings.

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Depending on your provider, the settings for managing your domain's DNS records may be called DNS, Advanced DNS Records, Manage Domains, or something similar.
 

Step 5: Add the DNS records shown in step 3

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If there are existing records with the same Host value for the A and CNAME Record Type, you will need to remove them first.
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Some domain providers like GoDaddy will have Parked DNS records. You will need to remove them before adding Storipress’ DNS records.
 
You can click on each record's
You can click on each record's Host and Value to copy the value
 
Add the record with the correct
Add the record with the correct Type, Name(Host), and Value(Target)
 
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Note 1: If your domain provider provides a Proxy feature, you will need to disable it.
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Note 2: If your domain provider does not provide 10 10-minute TTL, choose the shortest one.
 

Step 6: Click Verify DNS Settings after all DNS records are added

You may need to click the
You may need to click the Verify DNS Settings button multiple times if the DNS records have just been added.
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It may take a few minutes to hours for the verification process, especially if there are existing records with the same Type and Host before you set up the custom domain.
 

When everything is set up correctly, you will see the following screenshot.

Your custom domain for the publication is now enabled.
Your custom domain for the publication is now enabled.
 
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Your site will become live after a few minutes when the custom domain is enabled. If you see any error messages after 24 hours have passed, contact live chat support using the ❓ help button on the bottom right of the app or at support@storipress.com.
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