We recommend using your domain provider's default nameservers and updating the DNS settings in your domain account. Most domains connect to a site within 24 hours, but can sometimes take up to 72 hours. Keep this timing in mind if you have a deadline.
Step 1: Log into your domain account
Log into your domain account and find where to manage your domain's DNS settings.
Depending on your provider, the settings for managing your domain's DNS records may be called DNS, Advanced DNS Records, Manage Domains, or something similar.
Step 2: Add a A Record
Do not delete MX records during this process. MX Records connect your email address. Deleting them could interfere with your email service.
If you're migrating your content from another CMS like WordPress, remember to delete the DNS configuration for your old CMS before this step.
After finding where to manage your DNS settings, create these records:
- Create a new A record
- Set host name as
@or leave blank
- Set the type as an
A
- If your host asks for a TTL record, set your TTL to Auto, or 1 Hour.
- Add the following two IP addresses:
13.248.202.25576.223.72.197
- Click save
Note: If you are using Cloudflare to manage your DNS records, ensure the above records’
Proxy status are DNS only.Note: If these records are entered incorrectly, the domain will unlink from your site after 15 days. If this happens, you can start over to reconnect the domain.
Step 3: Go the the publication you want to connect a custom domain
You can easily switch publications using the publication picker dropdown
Step 4: Connect your domain in Storipress.
To connect your domain, start in the Domains panel:
- In your Home dashboard, go to the user dropdown on the top right and click Preferences, then go to Custom Domain.
- Enter the domain name you want to register in the domain name field. Do not include the
http://orhttps://in your domain. E.g., if your domain ishttps://mydomain.com, only providemydomain.comin this field.
- Click Activate Custom Domain.
Troubleshoot: The
www is not appearing in my custom domain
To add a www. to your custom domain, enter your domain prefixed with www. in your Custom Domain setup field in your Domain settings. E.g., instead of example.com, enter www.example.com.And that's it!
It can take 24 to 72 hours for the connection to start working properly. While you wait:
- Refresh your custom domain and see whether your Storipress publication is live.
- Watch for your SSL certificate to generate. You may see error messages about privacy on your domain. These messages are normal while the domain connects. When the connection completes, the SSL certificate will generate and the errors will go away.
- It’s normal to see errors in the Domains panel or when visiting your domain for up to 72 hours after completing the steps in this guide.
If you see any error messages after 72 hours has passed, contact support using the Intercom.